Reforged Studio (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit https://reforgedstudio.com or contact us through our website.
What We Collect & How We Use It
1. Information We Collect
We may collect personal information that you voluntarily provide through our contact form or direct communications, including:
- Name
- Email address
- Business or organization name
- Website URL
- Project details or messages you send to us
We do not knowingly collect personal information directly from children.
We may also receive limited technical information through our website hosting and security providers, such as IP address, browser type, device type, pages visited, referring website, and general usage data. This information helps us operate, secure, and improve our website.
2. How We Use Your Information
We use the information we collect to:
- Respond to your questions or project inquiries
- Review your website or project details
- Provide quotes, proposals, or service information
- Communicate with you about potential or active projects
- Maintain business records
- Protect our website from spam, abuse, or security issues
- Improve our website and services
3. Contact Forms and Email
When you submit a contact form, your information may be processed by third-party services that help deliver your message to us. We currently use or may use services such as:
- Zoho Mail for business email
- Resend or a similar email delivery service for contact form notifications
- Cloudflare for website hosting, DNS, security, and basic website analytics
Contact form submissions are delivered to our business email inbox. We do not store contact form submissions in a separate website database.
4. Cookies and Analytics
We use Google Analytics to understand how visitors interact with our website, measure performance, and improve the user experience. Google Analytics may set cookies and collect aggregated information such as pages visited, referring website, approximate location, device type, and general usage patterns. This information is processed in aggregate and is not used to personally identify individual visitors.
For more information on how Google handles this data, see Google’s privacy policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser settings to decline cookies.
We do not intentionally use marketing cookies, advertising cookies, retargeting pixels, or third-party social media tracking on our website.
Because our website is hosted through a content delivery and security provider, that provider may also process limited technical data for security, performance, hosting, and basic analytics purposes.
If we later add additional analytics tools, advertising pixels, newsletters, login accounts, or other tracking technologies, we may update this Privacy Policy to reflect those changes.
5. Payments
We may use Stripe payment links for invoices or payments. Payments are handled through Stripe and are not processed directly on our website.
If you use a Stripe payment link, your payment information is handled by Stripe according to Stripe’s own privacy policy and terms. We do not directly collect or store your full payment card details.
Sharing, Storage & Your Rights
6. Sharing Your Information
We do not sell your personal information.
We may share limited information with trusted service providers that help us operate our business, including email providers, hosting providers, website security providers, analytics providers, and payment processors.
We may also disclose information if required by law or if necessary to protect our rights, safety, business operations, or users.
7. International Visitors
Reforged Studio may work with businesses located inside and outside the United States. If you contact us from outside the United States, your information may be processed in the United States or in other locations where our service providers operate.
8. Data Retention
We keep inquiry emails and related business communications for as long as reasonably needed for business records, project history, legal compliance, dispute resolution, or other legitimate business purposes.
You may contact us to request deletion of your personal information. We will review and respond to deletion requests, subject to any legal, contractual, or business recordkeeping requirements.
9. Your Choices and Rights
Depending on your location, you may have rights related to your personal information, including the right to request access, correction, or deletion of information you have provided to us.
To make a privacy request, contact us at:
10. Data Security
We use reasonable safeguards and trusted service providers to help protect the information we collect. However, no website, email system, or internet transmission is completely secure, so we cannot guarantee absolute security.
11. Third-Party Links
Our website may link to third-party websites or services, including Stripe payment links or client websites. We are not responsible for the privacy practices, security, or content of third-party websites.
12. Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information directly from children under 13.
If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.
Updates & Contact
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
14. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us at:
Reforged Studio
https://reforgedstudio.com
hello@reforgedstudio.com